FAQs

What services do you provide?

Strive Professional Billing is equipped to handle all medical billing including specialty, internal medicine, DME, lab & pharmacy billing. Learn more about our services.

What insurance carriers do you have experience with?

We are well-versed in working with Medicare, Medicaid, MCO, commercial health and marketplace plans as well as workers compensation and auto, including litigated and personal injury claims.

Where are you based?

Our home office is located in Metro Detroit, Michigan.  Currently, our team of employees are located in various locations across Michigan, but we service all areas within the United States.

Are there any initial fees/consultation costs and is there a monthly minimum requirement amount?

Strive Professional Billing offers a free consultation and there are typically no fees associated with initiating a contract.  There is no minimum monthly requirement that our clients need to send to us.

How cost effective will a contract with Strive Professional Billing be?

A contract with Strive Professional Billing will ensure that all of your billing needs are handled in a timely manner.  With some timely filing limits being as little as 30 days, our services reduce loss that can occur when medical billing gets lost in the daily shuffle of running a practice and taking care of patients.  We can also help to eliminate the cost of medical billing software & the salary of additional staff.  Lastly, our services are proven to reduce the stress of medical professionals that is brought on by today’s billing requirements resulting in a peace of mind which we feel is priceless!

How do you receive patient or practice documentation for the services you offer?

We have many HIPAA compliant options to suit your practice needs and we are willing to explore whichever option will work right for you. Our current clients use a variety of options from electronic file drop, secured email or fax, secured parcels and in-person.

Will Strive contact my patients regarding billing?

Contacting patients to resolve billing matters and collect payment is a service offered by Strive, but is not a requirement.  If this is a service you wish for Strive to handle, we will contact your patients in a kind and professional manner with the same respect we offer to our clients.

Once a contract is in place, how responsive is Strive Professional Billing to a client’s questions and concerns?

We strive to answer all incoming calls in a timely manner with a live representative.  In the event that we are unable to answer an incoming call, we return voicemail messages within 24 hours, but typically the same business day.  Emails & faxes are also closely monitored and responded to within 24 hours.

How much time does it take to initiate a contract with Strive Professional Billing?

A contract with Strive Professional Billing can be completed immediately.<

Do you offer more than one contract duration?

A contract with Strive Professional Billing has a minimum 1 year term but we offer longer term contracts as well.